{"id":12936,"date":"2019-03-06T13:47:35","date_gmt":"2019-03-06T11:47:35","guid":{"rendered":"https:\/\/www.serenty.es\/?page_id=12936"},"modified":"2020-08-24T11:14:33","modified_gmt":"2020-08-24T09:14:33","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.serenty.es\/en\/process-consulting\/technical-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; color_style=&#8221;light&#8221; css=&#8221;.vc_custom_1552642940176{padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/www.serenty.es\/wp-content\/uploads\/2018\/02\/cabecera-crm.jpg?id=12020) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;cabecera-interior&#8221;][vc_column][vc_raw_html]JTVCbWlnYXMlNUQ=[\/vc_raw_html]<div class=\"ult-animation  ult-animate-viewport  ult-no-mobile \" data-animate=\"fadeInDown\" data-animation-delay=\"0.8\" data-animation-duration=\"0.5\" data-animation-iteration=\"1\" style=\"opacity:0;\" data-opacity_start_effect=\"\"><div id=\"ultimate-heading-90056a0c084a4a1e9\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-90056a0c084a4a1e9 uvc-2155 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-90056a0c084a4a1e9 h1'  data-responsive-json-new='{\"font-size\":\"desktop:60px;\",\"line-height\":\"desktop:62px;\"}' ><h1 style=\"font-family:&#039;Poppins&#039;;font-weight:700;color:#ffffff;margin-bottom:18px;\">Technical Support <\/h1><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-90056a0c084a4a1e9 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:28px;\",\"line-height\":\"desktop:30px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:700;color:#ffffff;margin-top:28px;\">Global tech support supplies assistance for technical issues regardless of a consumer\u2019s location<\/div><\/div><\/div>[vc_empty_space height=&#8221;50px&#8221;]<div class=\"ult-animation  ult-animate-viewport  ult-no-mobile \" data-animate=\"fadeInDown\" data-animation-delay=\"1.7\" data-animation-duration=\"0.5\" data-animation-iteration=\"1\" style=\"opacity:0;\" data-opacity_start_effect=\"\"><div class=\"pix_button button-center\"><a href=\"#contenido\"  class=\"clear btn  btn-solid btn-hover-outline btn-oval  btn-front btn-sm color btn-hover-white\"><span class=\"btn-icon button-front pixicon-arrow-angle-down\"><\/span> Learn more<\/a><\/div><\/div>[vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1553721787887{padding-top: 60px !important;padding-bottom: 40px !important;background-color: #ffffff !important;}&#8221; el_class=&#8221;cta-informacion&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;12984&#8243; img_size=&#8221;150&#215;50&#8243; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;12983&#8243; img_size=&#8221;150&#215;50&#8243; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;12982&#8243; img_size=&#8221;150&#215;50&#8243; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;12985&#8243; img_size=&#8221;150&#215;50&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1518683486092{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f2f2f2 !important;}&#8221; el_id=&#8221;contenido&#8221;][vc_column width=&#8221;1\/2&#8243; color_style=&#8221;light&#8221; css=&#8221;.vc_custom_1552643746570{background-image: url(https:\/\/www.serenty.es\/wp-content\/uploads\/2019\/03\/technical-support-serenty-process-consulting.jpg?id=12944) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_empty_space height=&#8221;692px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1476873109831{padding-top: 100px !important;padding-right: 10% !important;padding-bottom: 100px !important;padding-left: 10% !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;5\/6&#8243;]<div id=\"ultimate-heading-8516a0c084a4a46a\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-8516a0c084a4a46a uvc-9555 \" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-8516a0c084a4a46a h2'  data-responsive-json-new='{\"font-size\":\"desktop:28px;\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;color:#333333;margin-bottom:8px;\">Technical Support<\/h2><\/div><div class=\"uvc-heading-spacer line_only\" style=\"topheight:1px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:1px;border-color:#4ac8f4;width:60px;\"><\/span><\/div><\/div><div class=\"ult-spacer spacer-6a0c084a4a4c8\" data-id=\"6a0c084a4a4c8\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"35\" data-height-mobile-landscape=\"35\" style=\"clear:both;display:block;\"><\/div>[vc_column_text]In our real-time economy, there is ZERO tolerance for downtime.\u00a0 A reaction is not enough, we help our clients predict real-time event scenarios to prevent downtime before it occurs.\u00a0 On our part, this translates to knowledgeable people, rock solid infrastructure, responsive cloud implementation, constant knowledgebase updates, and advanced remote tools to reach your objective.<\/p>\n<p>You can be up and running with world-class support for your network, software or hardware product in record time.[\/vc_column_text]<ul class=\"list \"><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i><strong>Delivery Methods <\/strong>. We deliver technical support by phone, e-mail, live chat, and remote-control support software through secure remote connections or other tools in current use by the client. We currently use several <strong>ticket tracking systems <\/strong> and generally incorporate our clients systems depending on the level of customer support we provide. We handle <strong>Level 1 support issues rapidly <\/strong><br \/>\nFor clients requiring technical support, outsourcing allows them to maintain a high availability of service. Such need arises from peaks in call volumes, periods of high activity while introducing new products or maintenance service updates. Based on our experience outsourcing provides customers with a high level of service at a low cost to their business.<br \/>\nWith technical infrastructure and abundant staffing on standby, Serenty can allow the client to pool resources thus developing support solutions that excel.<br \/>\n<\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1479125853884{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f2f2f2 !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1476873109831{padding-top: 100px !important;padding-right: 10% !important;padding-bottom: 100px !important;padding-left: 10% !important;}&#8221;]<ul class=\"list \"><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i><strong>Multi-tiered technical support <\/strong>. Technical support we provide is segregated into levels, to better serve a business or customer install base. Levels are generally dependent on the solution or product we represent. Levels or Tiers allow Serenty to apply the solutions at the correct price points. Support system success is dependent on an efficient and clear escalation matrix from one tier to another. <\/li><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i><strong>System Administration <\/strong> . Let\u2019s face it: most, if not all, businesses are highly dependent on their technology. When something goes wrong, your business can literally grind to a halt and start to lose money and productivity as you struggle to get things up and running again. Unless you have background in IT, you may not always have the expertise to fix things yourself, or the time. You may already feel short on time to accomplish all that you want to. IT problems can be overwhelming and frustrating.<\/p>\n<p>That\u2019s where Serenty comes in. We can help. Let us take care of your systems \u2013 and fix them when they have problems \u2013 so you can focus your attention on your products and customers.<br \/>\n<\/li><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i><strong>Help Desk<\/strong>. We fix problems for clients when they come up \u2013 large or small. It\u2019s that simple.<br \/>\nWe have expert IT technicians, with a wide variety of experience and skills, answering our incoming help desk phone calls. When you call our help desk, no matter what your problem is, you can expect that it will get solved. We will have someone who has solved a similar problem before. Guaranteed.<\/p>\n<p>Big or small, any problem can be time-consuming and frustrating. Sometimes, you just need a little bit of advice to solve a problem yourself. Or, sometimes you need much more. A call could be a 30-second \u201cquick question,\u201d an hour-long training on how to use formulas in Excel, or even a full day of frantic database recovery.<br \/>\n<\/li><\/ul><div class=\"ult-spacer spacer-6a0c084a4a7b9\" data-id=\"6a0c084a4a7b9\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"35\" data-height-mobile-landscape=\"35\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; color_style=&#8221;light&#8221; css=&#8221;.vc_custom_1552643834005{background-image: url(https:\/\/www.serenty.es\/wp-content\/uploads\/2019\/03\/helpdesk-support-serenty-process-consulting.jpg?id=12939) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_empty_space height=&#8221;692px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1518683486092{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f2f2f2 !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; color_style=&#8221;light&#8221; css=&#8221;.vc_custom_1552643869210{background-image: url(https:\/\/www.serenty.es\/wp-content\/uploads\/2019\/03\/tech-support-outsourcing-helpdesk-serenty-process-consulting.jpeg?id=12943) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_empty_space height=&#8221;692px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1476873109831{padding-top: 100px !important;padding-right: 10% !important;padding-bottom: 100px !important;padding-left: 10% !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;5\/6&#8243;]<ul class=\"list \"><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i><strong>Technology Consultation <\/strong>. We teach decision-makers what technology can do for them, and help them define their strategy and tactics. Could new technology make a difference on your bottom line?<\/p>\n<p>Most business owners and managers are not IT experts, or even if they are, they aren\u2019t able to devote the necessary time and energy to their IT systems to make them really shine. And that\u2019s okay, because that\u2019s where we come in.We work with business owners, administrators, and even residential users, to develop the vision of what they want their computer systems to do. We even take it a step further and help business owners to see how technology can help solve challenges or problems they face in running their businesses. We help brainstorm options, lending insight into technology and computer developments that they may not otherwise have been aware of.<br \/>\n<\/li><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i><strong>Managed Hosting <\/strong> . We have real-time knowledge and visibility to managed hosting providers that can meet your infrastructure goals, Serenty can help you find the best service provider for hosting any type of application. Our partners have established core competencies in the hardware, operating system, backup, database and network\/firewall layers. Whether you are looking for a simple dedicated server or a complex solution that takes advantage of virtualization and cloud computing, your requests will be met with ease through our proven sourcing methodology.<br \/>\nBecause we have real-time knowledge and visibility to managed hosting providers that can meet your infrastructure goals, Serenty can help you find the best service provider for hosting any type of application. Our partners have established core competencies in the hardware, operating system, backup, database and network\/firewall layers. Whether you are looking for a simple dedicated server or a complex solution that takes advantage of virtualization and cloud computing, your requests will be met with ease through our proven sourcing methodology.<br \/>\n<\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1479125853884{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f2f2f2 !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1476873109831{padding-top: 100px !important;padding-right: 10% !important;padding-bottom: 100px !important;padding-left: 10% !important;}&#8221;]<div class=\"ult-spacer spacer-6a0c084a4a8ec\" data-id=\"6a0c084a4a8ec\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"35\" data-height-mobile-landscape=\"35\" style=\"clear:both;display:block;\"><\/div><ul class=\"list \"><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i><strong>Colocation Services <\/strong>. Finding the colocation services you need from the right colocation provider is easier with Serenty. Employing our proven sourcing methodology and up-to-date knowledge of global markets, we will help you finalize your request for quotation (RFQ), reach out to multiple providers and help you to evaluate and compare their proposals. Our deep relationships with providers mean faster responses and a more convenient procurement process. Competitive bidding from multiple providers drives down costs.<\/li><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i><strong>Cloud Services <\/strong> . At Serenty, we start by understanding your business needs. Then, we\u2019ll analyze your current solutions, what\u2019s missing and how you could be more efficient. Finally, we\u2019ll provide best-in-class technology and support to meet your current needs, streamline processes and position you to meet future goals.<\/p>\n<p>Serenty provides complex, cost effective yet best Managed IT services with industry specific apps and expertise to speed up productivity and deliver revenue-generating solutions.<br \/>\nSerenty delivers customized IT service solutions to address the issues of the IT systems.<br \/>\n<\/li><\/ul><div class=\"ult-spacer spacer-6a0c084a4aa0f\" data-id=\"6a0c084a4aa0f\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"35\" data-height-mobile-landscape=\"35\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; color_style=&#8221;light&#8221; css=&#8221;.vc_custom_1552643916766{background-image: url(https:\/\/www.serenty.es\/wp-content\/uploads\/2018\/09\/serenty-call-center-contact-center.png?id=12705) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_empty_space height=&#8221;692px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;bottom&#8221; css=&#8221;.vc_custom_1518683631677{padding-top: 35px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;12114&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1519371125823{margin-top: -35px !important;margin-bottom: 0px !important;}&#8221;][vc_empty_space height=&#8221;35px&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;]<div id=\"ultimate-heading-66486a0c084a4aa65\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-66486a0c084a4aa65 uvc-8200 \" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-66486a0c084a4aa65 h2'  data-responsive-json-new='{\"font-size\":\"desktop:42px;\",\"line-height\":\"desktop:50px;\"}' ><h2 style=\"font-family:&#039;Poppins&#039;;font-weight:500;margin-bottom:18px;\">How can we help you at Technical Support?<\/h2><\/div><div class=\"uvc-heading-spacer line_only\" style=\"topheight:1px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:1px;border-color:#4ac8f4;width:65px;\"><\/span><\/div><\/div>[vc_column_text]The service we offer from Serenty will help achieve improvements in technical fields :[\/vc_column_text][vc_row_inner css=&#8221;.vc_custom_1518681795575{margin-top: 35px !important;}&#8221;][vc_column_inner]<ul class=\"list \"><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i>It will help you with <strong>high level of service at a low cost to their business<\/strong>. With technical infrastructure and abundant staffing on standby, Serenty can allow the client to pool resources thus developing support solutions that excel.<\/li><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i>We provide <strong> adapted solutions to each customer.<\/strong>. Serenty provides support from levels or Tiers 0,1,2,3 to 4 <\/li><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i>Our <strong>expert technicians<\/strong> can provide critical services to keep you on track and in the black. <\/li><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i>We are <strong>committed to our clients<\/strong> <\/li><li class=\"icon-list\"><i class=\"pixicon-icon pixicon-arrows-check color\" ><\/i>All of this with the following objectives: to improve <strong>your business<\/strong>, take advance of <strong>your competitors<\/strong>, and <strong>reduce company costs<\/strong> <\/li><\/ul>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1518698721748{padding-top: 60px !important;padding-bottom: 40px !important;background-color: #00a7cf !important;}&#8221; el_class=&#8221;cta-informacion&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1461595330268{padding-top: 0px !important;}&#8221;]<div id=\"ultimate-heading-96596a0c084a4aca1\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-96596a0c084a4aca1 uvc-4124 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-96596a0c084a4aca1 h2'  data-responsive-json-new='{\"font-size\":\"desktop:26px;\",\"line-height\":\"\"}' ><h2 style=\"font-family:&#039;Poppins&#039;;font-weight:500;color:#ffffff;margin-bottom:30px;\">In Serenty, we excel at Technical Support.<\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1461595351467{padding-top: 0px !important;}&#8221;]<div class=\"pix_button button-center\"><a href=\"#\"  class=\"clear btn  btn-solid btn-hover-outline btn-oval  btn-md white btn-hover-white\">More info<\/a><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1477920295416{padding-top: 75px !important;padding-bottom: 110px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-85996a0c084a4ad8b\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-85996a0c084a4ad8b uvc-9323 \" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-85996a0c084a4ad8b h2'  data-responsive-json-new='{\"font-size\":\"desktop:28px;\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;color:#333333;margin-bottom:8px;\">What our customers say<\/h2><\/div><div class=\"uvc-heading-spacer line_only\" style=\"topheight:1px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:1px;border-color:#4ac8f4;width:60px;\"><\/span><\/div><\/div>[vc_empty_space height=&#8221;90px&#8221;]<div class=\"owl-carousel row-carousel arrow-style-1 \" data-items=\"3\" data-loop=\"false\" data-margin=\"40\" data-center=\"false\" data-stage-padding=\"0\" data-start-position=\"0\" data-dots=\"true\" data-touch-drag=\"true\" data-mouse-drag=\"true\" data-autoplay-hover-pause=\"true\" data-nav=\"true\" data-autoplay-timeout=\"5000\" data-autoplay=\"false\" data-animate-in=\"false\" data-animate-out=\"false\">[vc_row_inner css=&#8221;.vc_custom_1461147693625{margin-right: 0px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 40px !important;padding-bottom: 40px !important;padding-left: 40px !important;background-color: #f2f2f2 !important;border-left-color: #e0e0e0 !important;border-left-style: solid !important;border-right-color: #e0e0e0 !important;border-right-style: solid !important;border-top-color: #e0e0e0 !important;border-top-style: solid !important;border-bottom-color: #e0e0e0 !important;border-bottom-style: solid !important;}&#8221;][vc_column_inner][vc_column_text]Extraordinary professionals full of enthusiasm coupled with great organisational skills and tremendous human worth.[\/vc_column_text]<div id=\"ultimate-heading-93406a0c084a4ae8e\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-93406a0c084a4ae8e uvc-3563 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-93406a0c084a4ae8e h2'  data-responsive-json-new='{\"font-size\":\"desktop:14px;\",\"line-height\":\"\"}' ><h2 style=\"font-family:&#039;Poppins&#039;;font-weight:500;color:#777777;\">\u2014 LMLT. Managing Director<\/h2><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1461147693625{margin-right: 0px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 40px !important;padding-bottom: 40px !important;padding-left: 40px !important;background-color: #f2f2f2 !important;border-left-color: #e0e0e0 !important;border-left-style: solid !important;border-right-color: #e0e0e0 !important;border-right-style: solid !important;border-top-color: #e0e0e0 !important;border-top-style: solid !important;border-bottom-color: #e0e0e0 !important;border-bottom-style: solid !important;}&#8221;][vc_column_inner][vc_column_text]Great professionals. Thanks to their dedication and competence, we have been able to redirect our firm management. They developed a tailor-made management plan for us. Close contact: as if they were part of the staff.[\/vc_column_text]<div id=\"ultimate-heading-99066a0c084a4aef0\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-99066a0c084a4aef0 uvc-215 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-99066a0c084a4aef0 h2'  data-responsive-json-new='{\"font-size\":\"desktop:14px;\",\"line-height\":\"\"}' ><h2 style=\"font-family:&#039;Poppins&#039;;font-weight:500;color:#777777;\">\u2014 M.G. Deputy Director and Sales Manager<\/h2><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1461147693625{margin-right: 0px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 40px !important;padding-bottom: 40px !important;padding-left: 40px !important;background-color: #f2f2f2 !important;border-left-color: #e0e0e0 !important;border-left-style: solid !important;border-right-color: #e0e0e0 !important;border-right-style: solid !important;border-top-color: #e0e0e0 !important;border-top-style: solid !important;border-bottom-color: #e0e0e0 !important;border-bottom-style: solid !important;}&#8221;][vc_column_inner][vc_column_text]The best thing about them is their commitment and determination in taking forward their work. I&#8217;m glad to have found you. It&#8217;s been a pleasure to work with you.[\/vc_column_text]<div id=\"ultimate-heading-38906a0c084a4af3d\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-38906a0c084a4af3d uvc-5903 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-38906a0c084a4af3d h2'  data-responsive-json-new='{\"font-size\":\"desktop:14px;\",\"line-height\":\"\"}' ><h2 style=\"font-family:&#039;Poppins&#039;;font-weight:500;color:#777777;\">\u2014 R.S. CEO<\/h2><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1461147693625{margin-right: 0px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 40px !important;padding-bottom: 40px !important;padding-left: 40px !important;background-color: #f2f2f2 !important;border-left-color: #e0e0e0 !important;border-left-style: solid !important;border-right-color: #e0e0e0 !important;border-right-style: solid !important;border-top-color: #e0e0e0 !important;border-top-style: solid !important;border-bottom-color: #e0e0e0 !important;border-bottom-style: solid !important;}&#8221;][vc_column_inner][vc_column_text]Very good and close professionals. They manage projects at a global level and cover all professional areas. They adapt to the needs of each client.[\/vc_column_text]<div id=\"ultimate-heading-67626a0c084a4af8c\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-67626a0c084a4af8c uvc-7867 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-67626a0c084a4af8c h2'  data-responsive-json-new='{\"font-size\":\"desktop:14px;\",\"line-height\":\"\"}' ><h2 style=\"font-family:&#039;Poppins&#039;;font-weight:500;color:#777777;\">\u2014 P.M. Marketing Manager<\/h2><\/div><\/div>[\/vc_column_inner][\/vc_row_inner]<\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-vz-jquery&#8221; bg_image_new=&#8221;id^11561|url^https:\/\/www.serenty.es\/wp-content\/uploads\/2018\/01\/fondo-imagen-logo-02.jpg|caption^null|alt^null|title^fondo-imagen-logo-02|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; parallax_sense=&#8221;70&#8243; bg_override=&#8221;ex-full&#8221; css=&#8221;.vc_custom_1516879602893{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1477149371088{padding: 60px !important;background-color: #ffffff !important;}&#8221;]<div class=\" size-sm clearfix\"><h2 class=\"main-title title normal-title size-sm line-style1 \"   style=\"font-size: 50px; letter-spacing: 1px; \">Contact<\/h2><\/div>[vc_column_text]Fill in the contact form and we will reach you.[\/vc_column_text]<ul class=\"list \"><li class=\"icon-list\" style=\" margin: 10px 0px 40px 30px; letter-spacing: 1px;\"><i class=\"pixicon-icon pixicon-envelope custom\"  style=\" font-size: 20px; margin: 0px 0px 0px -50px; color: #2a73e8; line-height: 17px;\"><\/i>info@serenty.es<\/li><li class=\"icon-list\" style=\" margin: 10px 0px 40px 30px; line-height: 18px; letter-spacing: 1px;\"><i class=\"pixicon-icon pixicon-mobile-1 custom\"  style=\" font-size: 25px; margin: 0px 0px 0px -55px; color: #2a73e8;\"><\/i>(+34) 900 101 865<\/li><li class=\"icon-list\" style=\" margin: 10px 0px 40px 30px; letter-spacing: 1px;\"><i class=\"pixicon-icon pixicon-location custom\"  style=\" font-size: 20px; margin: 0px 0px 0px -50px; color: #2a73e8;\"><\/i>Paseo de la Castellana 95 &#8211; Planta 29, 28046 Madrid<\/li><li class=\"icon-list\" style=\" margin: 10px 0px 40px 30px; letter-spacing: 1px;\"><i class=\"pixicon-icon pixicon-location custom\"  style=\" font-size: 20px; margin: 0px 0px 0px -50px; color: #2a73e8;\"><\/i>Plaza de Cervantes 6 &#8211; 3\u00ba, 2\u00aa, 13001 Ciudad Real<\/li><\/ul>[\/vc_column][vc_column width=&#8221;1\/2&#8243; color_style=&#8221;light&#8221; css=&#8221;.vc_custom_1516879665500{padding-top: 60px !important;padding-right: 60px !important;padding-bottom: 60px !important;padding-left: 60px !important;background-color: #4ac8f4 !important;}&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f11011-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"11011\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/12936#wpcf7-f11011-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"11011\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f11011-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/>\n<\/fieldset>\n<div class=\"smart-form-3\">\n\t<p class=\"smart-textfield\"><i class=\"pixicon-user\"><\/i><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"NOMBRE Y APELLIDOS*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n\t<p class=\"smart-textfield\"><i class=\"pixicon-envelope-1\"><\/i><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"EMAIL*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n\t<p class=\"smart-textfield\"><i class=\"pixicon-phone\"><\/i><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"TEL\u00c9FONO*\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span>\n\t<\/p>\n\t<p class=\"smart-textarea\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"MENSAJE\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n\t<div class=\"preguntas\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"preguntas\"><label><span class=\"wpcf7-quiz-label\">\u00bfCu\u00e1nto es 2 + tres?<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"preguntas\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_preguntas\" value=\"bcc2af15a6158c1fee806489437b439d\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"checkbox\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acepto\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acepto\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> He le\u00eddo y acepto la <a href=\"#\" rel=\"nofollow\" class=\"privacidad\">pol\u00edtica de privacidad<\/a>\n\t\t<\/p>\n\t<\/div>\n\t<p class=\"smart-btn3\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-outline btn-hover-outline\" type=\"submit\" value=\"Enviar\" \/>\n\t<span class=\"wpcf7-form-control-wrap pagina\" data-name=\"pagina\"><input type=\"hidden\" name=\"pagina\" class=\"wpcf7-form-control wpcf7-hidden wpcf7dtx wpcf7dtx-hidden\" aria-invalid=\"false\" value=\"https:\/\/www.serenty.es\/en\/wp-json\/wp\/v2\/pages\/12936\"><\/span>\n\t<\/p>\n\t<p style=\"font-size:12px\">*Datos necesarios\n\t<\/p>\n<\/div><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; 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